Effective Date: 01-30-2025
T&T Plumbing, Heating, Air Conditioning, Geothermal (“us,” “we,” or “our”) operates the website (https://tt-ph.com/) (the “Service”) and associated communication platforms, including text messaging programs. This Privacy Policy explains how we collect, use, and safeguard your personal information and outlines your rights regarding that information. By using our Service, you consent to the practices described in this Privacy Policy.
Information Collection and Use
We collect information to provide and improve our Service, deliver relevant communications, and comply with applicable laws and regulations.
Types of Data Collected
Personal Data
We may collect personally identifiable information that you voluntarily provide when using our Service or subscribing to communications, including:Name
Email address
Phone number (including for text message communications)
Usage Data
We may collect information about how you interact with our Service, such as your IP address, browser type, device identifiers, and browsing behavior.Cookies and Tracking Data
We use cookies and tracking technologies to monitor Service activity and improve user experience. You can manage your cookie preferences through your browser settings.
Use of Data
T&T Plumbing, Heating, Air Conditioning, Geothermal uses the collected data for the following purposes:
To provide and maintain our Service
To deliver communications, including SMS and email messages, when you opt in
To provide customer care and technical support
To notify you of updates or changes to our Service
To analyze and improve the Service
Messaging Policy and Consumer Consent
T&T Plumbing, Heating, Air Conditioning, Geothermal adheres to strict compliance with mobile carrier guidelines and industry best practices.
Clear and Conspicuous Calls-to-Action
When you opt into our messaging programs, we provide transparent information, including:A description of the program
The numbers or shortcodes from which messages originate
Our organization’s identity
Instructions for opting out
A link to this Privacy Policy
Consent for Marketing Messages
By providing your mobile phone number, you consent to receive SMS communications, including service updates, promotional offers, and marketing messages. Consent to receive marketing messages is not a condition of service.Opt-Out Options
Reply STOP to unsubscribe from all communications.
Reply STOP-MKT to unsubscribe from marketing messages only.
Call us at [260-544-2229] to manage your preferences.
Restrictions on Sharing or Selling Data
T&T Plumbing, Heating, Air Conditioning, Geothermal does not sell, rent, or share your personal data, including opt-in lists, with third parties. We do not participate in affiliate marketing or lead generation campaigns that involve the sharing of consumer data.
Opt in data such as phone numbers will not be shared or sold to third parties for marketing / promotional purposes.
Opt-Out and Consumer Rights
Consumers have the right to opt out of messaging programs at any time:
SMS Messages: Reply STOP or STOP-MKT as described above.
Email Communications: Click the “Unsubscribe” link provided in marketing emails.
Data Sharing and Disclosure
We do not sell, rent, or share your personal information. However, we may disclose your data in good faith under the following circumstances:
To comply with legal obligations
To protect the safety of our users or the public
To prevent fraud or technical issues
Data Security
We use commercially reasonable measures to secure your personal data. However, no method of transmission or storage is completely secure.
Service Providers
We may use third-party vendors to support our services, including analytics and messaging platforms. These providers are contractually obligated to safeguard your information and cannot use it for unauthorized purposes.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to this page with an updated effective date.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: service@tt-ph.com
Phone: 260-544-2229
Mobile Messaging Terms
For additional details on our text messaging program, including terms and conditions, visit our Mobile Messaging Terms and Conditions.